Terms and Conditions
Blank Media Printing prices on-line are current and kept up to date. Blank Media Printing prices are subject to change without notice. Prices are based on various factors such as oil prices, as this greatly affects the price of the plastic products offered. Current on-line pricing will be charged at time of ordering.
Blank Media Printing accepts payment via Discover, Visa, MasterCard, American Express, and PayPal. Full payment is due prior to Blank Media Printing commencing production of any Customer project. Payments made by PayPal eCheck take 3 - 5 business days to clear, processing of your order in this case will commence ONLY when the eCheck has cleared into our account - no exceptions. Any balance that may have accrued during the processing of said project must be paid in full by Customer prior to transfer of goods. The Customer agrees to pay any and all costs, fees, charges, or expenses (including without limitation all reasonable legal fees and litigation/arbitration fees and costs) incurred in recovering any amounts owed to Blank Media Printing by Customer.
Blank Media Printing reserves the right to withold 10% of the order total in the event customer decides to cancel their order. Any and all cancellation fees are at the sole discretion of Blank Media Printing. Cancellation fees will not exceed 10% of the order total. Additionally, if customer requests a line item (product) cancellation Blank Media Printing reserves the right to withold 10% of the product total to cover adminstrative fees.
Duplicated Product (Intellectual Property Rights - IPR):
The customer represents and warrants to Blank Media Printing: (a) that it is the true and rightful owner of, or is licensed or otherwise possesses legally enforceable rights to use the registered and unregistered rights, titles, and interests in and to any United States or foreign trademarks, service marks, trade names, copyrights or other intellectual property rights relating to the materials provided to Blank Media Printing by the customer under this agreement, including but not limited to the right to reproduce, manufacture and otherwise use the materials: (b) that the customer and Blank Media Printing are not, or will not be, as a result of the execution and delivery of this agreement or the performance by Blank Media Printing of the obligations hereunder, in violation of any intellectual property rights of third parties; and (c) that no claims with respect to the customer's intellectual property rights or third party intellectual property rights in the materials are currently pending, nor to the knowledge of the customer, are threatened by any person, nor, to the customer's knowledge, do any grounds for any claims exist.
Customer agrees to indemnify, defend, protect, and hold harmless Blank Media Printing and its subsidiaries and their respective officers, directors, agents, affiliates, distributors, franchisees, and employees (collectively, "indemnified parties") against any liabilities, losses, claims, damages, punitive damages, causes of action, lawsuits, administrative proceedings (including interest from the date of such damages), and costs and expenses (including without limitation reasonable attorneys' fees and disbursements of every kind, nature, and description) (collectively, "damages") suffered, sustained, incurred, or paid by the indemnified parties in connection with, resulting from, or arising out of, directly or indirectly (i) any claim, demand, proceeding, or lawsuit by a third party based on any assertion that the services provided to the customer under this agreement breaches the patent, copyright, trademark, trade secret, or other proprietary right of such third party and (ii) any breach of any representation or warranty of the customer set forth in this agreement or the form, Intellectual Property Ownership Agreement, Purchase Order, or in any other form or document in connection herewith.
Blank Media Printing reserves the right, at its sole discretion, to investigate the ownership of any and all materials provided hereunder.
The customer agrees to provide Blank Media Printing, upon request, all necessary documentation of ownership or other legal rights, including without limitation all pertinent copyright and licensing information. By reserving these rights, Blank Media Printing does not in any way assume an obligation to investigate or verify ownership of any materials provided by the customer, and Blank Media Printing may rely on the customer's representations and warranties herein and provided under Blank Media Printings' Intellectual Property Rights Form even if Blank Media Printing investigates such ownership.
If Blank Media Printing determines, or has reason to believe, that the customer does not have the authority to produce the products sought hereunder, Blank Media Printing will have no further obligations to the customer to provide any products or any other services with respect to such materials, and Blank Media Printing will return such materials to the customer.
Blu-Ray BD-R Discs Disclaimer
Please note that a [burned] HD BD-R disc is technically not a Blu-Ray disc, and no video disc players are actually required or guaranteed to play them. Unfortunately with Blu-ray BD-R discs, you are not guaranteed 100% playback compatibility. Sometimes, the firmware in the player can be updated to rectify this, but again, no guarantee that the discs we sell or burn will play for everyone. With our experience, newer Blu-Ray disc players have no problem playing our BD-R discs. We have had some difficulties with older Blu-ray Players, Sony PlayStation and X Box playing BD-R Discs.
Right to Refuse Service:
Blank Media Printing reserves the right to refuse or cancel any project / order at its own discretion with or without explanation.
Warranty / Satisfaction Guarantee:
All manufactured and printed media products are guaranteed by Blank Media Printing against defect in quality and workmanship within industry standards. This guarantee is limited to the price or replacement of actual defective product and is valid only upon the satisfaction of the following conditions: (1) written notice of such defect is received at Blank Media Printing within 30 days after product is delivered to the Customer, (2) Blank Media Printing is able to verify said defect. Blank Media Printing is not responsible for indirect costs incurred due to defects. If an item or items were not included due to human error, Blank Media Printing will send the item or items that were missing in the original shipment. If a refund is the customer preferred method then the return of the items requiring the refund will be required so that we can process your refund accordingly. The cost of return will be the responsibility of the customer. However, if it is deemed that the product is faulty due to poor workmanship then Blank Media Printing will refund the cost of ground shipping. Product being returned must be packaged in the original packaging.
Due to the printing process (Digital Inkjet UV Curable Printing) on certain printed artwork a phenomenon known as ’banding’ maybe visible. As this is a potential phenomenon with this printing process, this ‘banding’ is not covered under the warranty terms. If customer has any doubts they should request a Physical Print Proof of which a $45.00 fee will be applied. This Physical Print Proof can be selected from the Shopping Cart. Blank Media Printing is not responisible for color variation IF a Physical Print Proof is not requested. As colors vary by monitor calibration, customer printer color calibration colors may appear different when printed. If color matching is important and critical we recommend either a) supplying a color proof sample, b) ordering a Physical Print Proof. Electronic Proofs via email are not to be used for color proofs.
Actual quantity delivered to customer may deviate up to 4% over from the quantity requested by Customer (well below industry standard which is 10%). We will never deliver your order short. Overages are NEVER charged!
Production time is the number of full business days it takes to complete a project once payment is received and processed. Business days include Monday through Friday, excluding holidays, 9:00 AM to 5:00 PM.
Blank Media Printing’s representations of production time to complete a project is an estimate only. Projects may be delivered earlier or later than Customer expectations. Allow two business days for project completion, however times may vary depending on complexity of project and order placement. Blank Media Printing is not responsible for delays in delivery due to shipping / unforeseen circumstances that are out of the control of Blank Media Printing. Such projects do not impact the amount Customer must pay for the project. For quantities greater than 10,000 units, additional time maybe required to complete the project. If your project is time sensitive we suggest selecting alternative shipping method other than FedEx Ground / FedEx Home Delivery.
Allow one full business day (24 hours) prepress time for single disc only art and two business days (48 hours) for art with multiple elements such as that required for disc face. Blank Media Printing is not responsible for delays in delivery due to shipping, proof approval or alterations made by Customer. Your project will be delayed or additional rush fees required to keep a project on schedule if you fail to provide Blank Media Printing with all necessary materials (including your master, print ready graphics, payment, signed Intellectual Property Rights Form, timely and accurate shipping information). Up to 5 Business days should be allowed for printing of custom printed packaging such as (but not limited to) DVD case wraps, Sleeves, Wallets etc. If you require your custom printed packaging faster, please select either FedEx 2 Day or FedEx overnight delivery service. If FedEx Ground or Home Delivery service is selected no rush will be placed on custom printed packaging.
Backups & Insurance:
Blank Media Printing is not responsible for returning art, media, or other content to the Customer upon completion of a project. It is understood that the Customer has a backup copy or originals of all content provided to Blank Media Printing by Customer or its representatives. Blank Media Printing treats all materials received with care, however, Blank Media Printing denies liability for damage or loss while Customer materials are in the possession of Blank Media Printing. Customer materials located at Blank Media Printing are not insured.
Sales Tax & Shipping:
Blank Media Printing prices do not include tax and shipping unless otherwise noted on quotes. Upon checkout, tax, when appropriate as required by law, and shipping will be reflected. Shipping charges are based on weight and address. All shipping is FOB Windermere, Florida unless otherwise indicated. Blank Media Printing is not responsible for delays, loss or damage to product once it has left Blank Media Printing premises.
International Shipping (Outside of USA):
Blank Media Printing ships from the USA and our prices do not include import duties, import fees, or taxes. Customer is responsible for all import duties fees and taxes that apply to the country that the shipment is being delivered.
Reviews / Testimonials:
Blank Media Printing reserves the right to modify or delete a review either in part or in whole if the review is deemed to be derogatory, offensive or promoting a competitor. If a review / testimonial is deleted either in part or in whole the customer will not be entitled to any coupons for that review.
Art & Proofing:
Blank Media Printing is in no way responsible for spelling or layout errors from Customer or its representatives. Note: Sample printed check discs are available, for additional charges and can be selected from the Shopping Cart. Proof Layout files (if requested) are ONLY for visual layout purposes and must not be used for color reference. These Proof Layouts are low resolution files.
Customer or its representative acknowledges that the artwork or part thereof uploaded is owned solely or holds the copyright release to use such artwork for printing and does not hold Blank Media Printing liable for any legal disputes.
Blank Media Printing reserves the right to use any artwork generated using the On-Line Design Tool for promotional purposes. The use of said artwork will not be subject to any royalties or commissions. Customer or Graphic Designer for the customer reliquishes all rights to any and all artwork generated using the On-Line Design Tool. Customer or Graphic Designer for the customer hereby indeminfies Blank Media Printing from any copyright claim should any content within the artwork image be copyrighted by a third party.