Miscellaneous

This is a Miscellaneous item which is being charged based on your recent communication with one of our customer service representatives. This fee is either for services or options which may have been omitted from your original order, and you have requested a change. Such fees may include one or more of the following:

Add Duplication Option
Change in Shipping Method
Change Media Type
Change / Add Packaging
Split Qty. to Line Items
Non-Published Products
Adding Artwork Assistance
Non-Published Services

Bulk Discounts Available

When and Where Do I Upload My Artwork?

After you have completed the checkout process you will be directed to the “Artwork Upload” section. This is where you can upload your artwork for your USB Card or select from a previous order. You can also use our Online Design/Layout Tool to create your artwork for any of your ordered custom-printed products.

Please ensure you have created your artwork using one of our free templates. These USB Card printing templates are available from the Artwork Upload section OR our templates area.

How do I Submit My Data for Duplication?

On the order confirmation page, you will receive instructions about shipping your master and IPR form to our duplication department.

Remember, if you did not write the content or have permission from the original copyright owner we can’t make copies!

If you purchased your songs from iTunes or similar you do not have copyright ownership and therefore can’t make copies.

How Do I Place a Repeat Order?

If you have ordered from us before, you can select your previous order number in the Build Order Form, from the drop-down menu. If your previous order number has four digits, scroll down to the Artwork Section and click "Copy from a previous order." Then select the order number from the drop-down menu. This menu will list all previous order numbers, and we'll reuse your artwork.

I Have More Questions, Where Can I Get More Answers?

We have an extensive FAQ section that should answer virtually everything you need to know before ordering.

Can’t find what you need in our FAQ section? Please do not hesitate to Contact Us!

Or you may call us at 888 979 5183 - office hours are 9:00 am - 4:00 pm EST. We also have live chat - located in the lower right corner of every page. If the Chat is Offline, you can leave a message.